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Growing a business takes a lot of time and effort on your part, and if you only have a small workforce, this can make the task even harder. Departments need to be staffed with enough qualified people to cover their responsibilities properly.
An understaffed team will be overstretched and severely compromised. For this reason, it can make sense to outsource some functions since other service providers can probably do them far better. Here are four tasks you may wish to consider outsourcing.
1. Human Resources
Managing people is a tough business. There is so much potential for things to go wrong, complaints to arise, workers’ compensation claims to be received, and more. With human resources outsourcing, the objective is for the service provider to perform many of the traditional HR functions. This removes the burden from their client, i.e., your business.
Knowing the ins and outs of employment law and what policies should apply to employees is difficult when you are inexperienced. HR is a sufficiently complex field now, and hiring a single employee to do it all just won’t cut it. This is where human resources outsourcing from G&A Partners might come in useful; they have a large team and broad experience to adroitly manage all human resources requirements.
2. Payroll Administration
Payroll administration is a function that can be outsourced too. Smaller companies likely don’t directly employ an accountant to do the books at this stage. Therefore, employing a payroll officer is going to be a stretch too.
Using a provider that can cover payroll administration, remittances, and all the paperwork and other requirements is essential. Otherwise, it’s all too easy to get bogged down in this critical area, make mistakes, and upset the employees into the bargain.
Leave it to a service provider that runs the payroll for hundreds or thousands of other companies and can do the same for yours. Here is where a PEO Company can be really helpful. In some countries with stringent regulations, having a partner can streamline the process of building a team and payroll
3. Customer Services
There are now contact center models that support the provision of email responding, call answering, and live chat from the company’s website. These are designed as a ‘Contact Center as a Service‘ business model where a subscription ensures the provision of customer services functions. This can be done while skipping the need for a larger office, call center equipment, etc.
4. Basic Administrative Tasks
The nuts and bolts of everyday business involve many repeated, smaller tasks that need to get done to keep the boulder rolling down the hill. For the employees, these are uninteresting tasks that are a pain to do.
They would usually rather be more involved in interesting projects where they can learn new skills and help the company make an impact.
Using online virtual assistants is effective to remove tasks from key employees that can be actioned for less. There are both expert VAs who have a particular specialty like social media management or sales promotion, and others that can complete basic tasks quickly and without fuss. Each has its place depending on the requirements.
By knowing what to outsource to reduce the headache of running a business, it’s possible to get superior work completed. Also, the company can scale up/down the use of service providers as the growth requires it too.
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